Fintech News Issue #199 January 10th, 2019

Young 2019 already has some great stories in store. Find out what happened in fintech during the past week. – Michael and the FinTech Weekly team

Top Stories

FinTech Articles

    When European lawmakers ushered in the era of "open banking” for consumers one year ago, both lenders and financial technology startups expected a sea change. For the first time, banks would be required to share account data with competitors as long as customers gave their permission.

    TL;DR None of the challenger banks use blockchain, the guy who’s leading the most popular smart contract platform (Ethereum) say’s it’s a bad idea. So, I mean read on…but. No, don’t use a blockchain or smart contracts for the love of god.

    Research reveals what really drives people's satisfaction with their primary banking provider, and weak spots that smart institutions can exploit. Financial institutions need to understand consumers' priorities, particularly how important it is to handle problems when they arise.

    Retail bankers keep trying to reach consumers but often they're not getting their messages through. Common communication faults, like using overly complex terms and putting things in a passive way, can undermine not only understanding but also trust. ROI on websites, marketing, and more will rise when financial marketers pick plain English.

    Charge consumers for overdrafts and they get mad. Give them a poor digital experience and they may leave. Four separate studies highlight how consumers now feel more empowered than they ever have before, with new options for financial services that extend well beyond traditional banks and credit unions. Anything from bad service and fees to lousy tech or ethical issues can spark the switch.

    This explosion in the number of the digital payments creates a problem which will also need AI to solve.

    The 2019 Retail Banking Trends and Predictions report combines the insights crowdsourced from a panel of financial services influencers, industry analysts and banking providers with the results of a major global research study. This is an excerpt from the 118-page report.

    In October 2018, Grab raised US$200 million to expand its fintech offerings. That means it’s no longer just a ride-hailing service: it is now one of Southeast Asia’s largest non-bank financial firms, offering payments, microloans, and other services. In fact, it handles more than 1 billion financial transactions every year.

    A New Year doesn’t always necessarily mean a new mindset but it does allow us to reflect and zoom out.

    We look back on all of the significant bank and fintech partnerships struck in 2018.

    Blockchain has yet to become the game-changer some expected. A key to finding the value is to apply the technology only when it is the simplest solution available.

Podcasts & Videos

    Its early days yet, but decentralized apps will democratize finance, says Andrew Keys, cofounder of ConsenSys Capital, the venture capital arm of ConsenSys, a Brooklyn-based company that fosters the development of decentralized blockchain services and applications.

FinTech Development and Business Newsletter. Take it, its free!