The best issue ever. So many good articles this week that it was hard to put this newsletter together. Platformification, how FIs stack up against your favorite brands and how M&A is shaping the future of finance. Less events than usual, but so many more good reads to keep you busy today. Enjoy!
It’s time to accept that digitisation is not going to create the step change needed. Banks need to realise the benefits of being born digital and the boost to services it provides.
When researchers compared financial services providers to popular consumer brands, they revealed exactly how big the "experience gap" is in the banking industry.
Fintech M&A dealmaking set to soar in 2019
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Starting Monday, businesses in Ohio will be able to pay their taxes in bitcoin — making the state that’s high in the middle and round on both ends the first in the nation to accept cryptocurrency officially.
If all the bits of your car lived in different countries, and you had to ship them to your house and assemble them every time you wanted to drive somewhere – it would get a bit annoying right? You would question why anyone thought this was an acceptable way of building something so critical.
If a gang of armed robbers were wearing Tony Blair masks, would the bank debit all the stolen cash from the former prime minister’s account?
Financial marketers have never been under more pressure to deliver results. Banks and credit unions must improve customer experience, using data and advanced analytics to build more personalized communication. Here are the key marketing trends that will determine the winners in 2019.
Having left one of the world’s largest financial institutions to build an ethereum startup, Amber Baldet appreciates both the needs of enterprises and the potential of open, decentralized blockchains.
From Hong Kong to Miami, private bankers are finding new ways to serve the growing ranks of the world's wealthy.
When cryptocurrency issuers want positive coverage for their virtual coins, they buy it.
Stephen Watkins explores the need for greater awareness of REP018 ahead of the FCA deadline for report submissions.
19 Bulletproof Strategies If You Want Your Corporation to Look Innovative
Improving the customer experience is the top strategic goal mentioned by bankers. Consumers say a seamless experience, single point of contact, rewards and security are essential. Can banks and credit unions monetize a great customer experience like Amazon?
Many financial institutions are toying with building their own innovation lab, but there's more to it than just stuffing whiteboards, bean bag chairs and foosball tables into a room, and subscribing to magazines like Fast Company and Wired.
Is your financial institution getting the most out of your strategic plan? The future of every banking organization depends on the development and implementation of a strategic plan that's well thought out. But strategic planning without commitment to action, and then the action, results not only in no progress ... but lost ground.
The popular French privacy watchdog, the CNIL, is on fire these days. After being the first EU authority to issue warnings for the GDPR violations to Teemo and Fidzup, it discovers new playgrounds – this time it’s all about matching blockchain technology and the GDPR. With the recently issued official English translation of the recommendation, let’s dive right in.
Artificial intelligence is reshaping marketing. AI improves targeting, personalization, and engagement. It gives marketers more time to connect with consumers at the time of need. AI-powered marketing should be a top priority for financial institutions that want to succeed in a hyper-competitive marketplace.
Agility is top of mind among the key players in today’s post-trade market. But what does agility actually mean in practice?