Fintech News Issue #195 December 6th, 2018

5 Innovations trends in banking, 4 questions regarding AI and 5 trends for customer experience. This and A LOT more in this week's issue. Enjoy the last days before Christmas madness kicks in completely. — Michael and the FinTech Weekly team

Top Stories

    The banking industry is beginning to incorporate the traits and practices that were once the domain of fintech startups. Banks and credit unions have become more comfortable with a faster pace of innovation, using data and analytics more extensively and digitizing processes as opposed to simply turning paper into PDFs.

    4 Questions to Help You Call BS on AI
    via FinTech Weekly Magazine

    Using artificial intelligence (AI) software is a great idea — if that artificial intelligence software is actually useful. It sounds obvious, but surprisingly it isn’t.

    A customer-first mindset is much different than hiring a chief customer officer and thinking your work is done. That’s almost as egregious as thinking that customer experience is simply something handled by the customer service team.

Top Events

FinTech Articles

Podcasts & Videos

    In this week's insights show we're bringing you a deep discussion on what's happening in the Open Banking space. Our roundtable talks about the challenges involved in implementing the rules and regulations around Open Banking and takes a look at the thorny problem of getting customers to buy-in to Open Banking. We have some of the best guests around to help:

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