Issue 72 · Jun 15, 2016 Weekly edition · 3 min read

Fintech News

Here is you weekly news roundup. Enjoy new insights into the digital financial world and have a look at the conferences at our website. As always, there are many discounted tickets available for you as our readership.

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Digital is all about the people

Want to start your own digital bank? Chris Skinner believes you should connect human contact to its digital foundation.

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In this issue · 11 items

America’s regulatory issue is too many cooks I’ve had a few meetings with folks at the White House over the past eighteen months, which has been an honour and not something I felt I should blog about. The National Economic Council woke up to the FinTech world early last year and have been consulting with many in the FinTech ecosystem. Open story ↗ AI could help transaction banking transformation Tristan Blampied, Senior Product Manager, Pelican, outlines the challenges banks face with their legacy systems in payments transformation and how banks can address these issues with innovative technology. Open story ↗ Could big data result in an ‘uninsurable’ underclass? Stewart McEwan on leveraging technology and big data in the insurance industry, and the potential pitfalls involved. Open story ↗ America’s regulations are not the problem Chris Skinner shares two thoughtful responses to his recent post about banking innovation and regulations in America. Open story ↗ Ways for Risk Management Departments to Provide a Winning Customer Experience It is generally calculated that businesses must spend between four and ten times more to acquire a new customer than to keep an existing one [1]. With that in mind, we would like to share several strategies risk departments can employ to help deliver a strong customer experience, an important component of customer loyalty. Open story ↗ The future of the bank-fintech start-up relationship As technology continues to proliferate in the world around us, banks are no exception. Digitalisation is revolutionising the way consumers interact with everything – companies such as Amazon, Apple, Airbnb, Netflix and Uber have transformed customer expectations and created a ripple effect across all industries. Open story ↗ Alternative lenders are opening up an opportunity for dangerous borrowing This story was delivered to BI Intelligence "Fintech Briefing" subscribers. To learn more and subscribe, please click here. Open story ↗ Five factors that differentiate Africa's fintech Fintech in Africa, as elsewhere in the world, is big business. Investment is flooding into startups providing innovative ways of offering financial services. But the fintech space in Africa is different to that in developed economies, with a whole raft of opportunities presented by unique factors that are not found elsewhere in the world. Open story ↗ 7 Ways to Succeed With New Customer Onboarding Once you acquire a new customer, you can't afford to lose them. Here are 7 ways to build engagement quickly with recently acquired customers. Open story ↗ SNAPSHOT! What’s hot in European payments & fintech They don’t say Europe is one of the most interesting markets for fintech and payments right now for nothing. But with so much going on it can be tough to stay on top of what’s happening in the different hubs across the region. Check out our weekly snapshot of the most interesting stories across the region. Open story ↗ EMERGE: Consumer Financial Health Forum (June 15-17) CFSI and American Banker invite you to join more than 700 financial services leaders in New Orleans for the 11th annual EMERGE Forum – the nation’s premier event on Consumer Financial Health. Open story ↗

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