Issue 120 · Jun 1, 2017 Weekly edition · 4 min read

Fintech News

As sunny as the weather, this week's issue will brighten up your day. Here are the latest news from the fintech industry and some insights from the fields of insurtech and AI.

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Customer Experience for Financial Services – Innovation Briefing

The maturity levels of CX practices across the financial services industry are varied. The average bank, insurance company, and wealth management center have been building up legacy systems and siloes that CX executives are challenged to work across.

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In this issue · 15 items

Fintech will disrupt much more than bank services Medium — The focus on fintech disruption of banks has largely been about services: better customer experiences and challenges to the core infrastructure of banking. As a result of fintech disruption, bank services as we know them will change more in the coming years than they have for decades. Open story ↗ Blockchain is essential to the Fintech revolution Breaking Banks — Bitcoin has often been dismissed as the currency of criminals and frauds, but those in the FinTech space have thought differently for a long time. Even when they didn’t defend bitcoin explicitly, the interest in blockchain has only grown. Open story ↗ The troublesome future of brokers: Interview with an InsurTech marketer FinTech Weekly Magazine — The insurance industry is facing tremendous change and so are the tasks of those working in this field. We talked to Sebastian Heithoff, Marketing Manager at German InsurTech startup versicherungsberatercheck.de – a platform that looks to increase the quality of insurance brokerage and consumer decision making in the digital age. Open story ↗ CXFS – Customer Experience for Financial Services (July 17-19, Boston) Join us this summer for the next annual CXFS conference, an event specifically created for the financial services sector that pay special attention to balancing cx and compliance and connecting cx to business outcomes. Exclusive discount code: CXFS17FINTECH Open story ↗ Aligning spreadsheet models and enterprise systems – the business case for CFOs FinTech Weekly Magazine — The role of the CFO is widely recognised to facilitate and support business strategy so that the organization can achieve its goals and objectives – be it of profitability, capital, growth or anything else. Shareholders and investors cherish these metrics too. Open story ↗ 3 reasons why PSD2 will not revolutionise financial services Medium — PSD2 appears to create a level playing field for all market participants. It is democratising customer data held by banks (with permission) and gives customers choice in how they use some banking services without necessarily using their banks. Open story ↗ Point of View: Regulating The Fintech Revolution Crowdfund Insider — With the litany of new Fintech startups and existing Fintech businesses, and even Fintech specific incubators and accelerators popping up, the Fintech revolution is clearly in full effect. As with any fast growing industry however, the current laws are often ill-suited to cover the substantive issues and it takes time for regulatory bodies to catch up. Open story ↗ 3 reasons big data analytics goes wrong CIO — Big data is driving revolutionary change in a host of industries. But it is now, more than ever, susceptible to misuse Open story ↗ How to Consolidate Innovative Blockchain Ideas Into One Single Platform Cointelegraph — Most Blockchain initiatives have a singular goal: to introduce a new Blockchain platform - Ethereum, July 2015; Lisk, May 2016; Waves, January 2017. Open story ↗ B2B Fintech Investment On The Rise Forbes — Long overshadowed by their consumer counterparts, B2B payment firms are seeing greater interest from venture capital, private equity and strategic investors. Open story ↗ Is AI the end of jobs or a new beginning? The Washington Post — Artificial Intelligence (AI) is advancing so rapidly that even its developers are being caught off guard. Google co-founder Sergey Brin said in Davos, Switzerland, in January that it “touches every single one of our main projects, ranging from search to photos to ads Open story ↗ Legacy IT is the least of a bank’s problems banking technology — A recent Reuters article explored how companies like Cobol Cowboys make a fortune helping banks who struggle to keep their legacy systems running. Open story ↗ Banks Eager For Artificial Intelligence, But Slow To Adopt Forbes — So why are banks - who are typically the most capable and tech-intensive players in the business world - acting like Luddites with AI? Open story ↗ European Securities and Markets Authority Identifies RegTech Risks National Law Review — A senior official at the European Securities and Markets Authority (ESMA) has given a speech on “The Adoption of RegTech within the Financial Services”. Open story ↗ 4th Annual European Payment Forum (Sep. 14-15, Vienna) Learn more about the Blockchain Technology, PSD2, Bank (R)evolution, Fintech War and many more at 4th Annual European Payment Forum. Save 300€ with the discount code: fw2017 Open story ↗

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Customer Experience for Financial Services – Innovation Briefing

Finance intelligence, minus the noise.

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